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		<title><![CDATA[FAQs]]></title>
		<link>http://www.citizencard.com/ipr/categories/faqs.html</link>
		<description><![CDATA[Top Frequently Asked Questions
 ]]></description>
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			<title><![CDATA[Can I apply for my whole family?]]></title>
			<link>http://www.citizencard.com/ipr/can-i-apply-for-my-whole-family.html</link>
			<description><![CDATA[Yes, you can apply for your whole family but not on the same application form. Each individual will need to complete a separate form and provide a verifier. The same verifier can be used for all family members.&#13;
For details of our ‘3rd and 4th...]]></description>
			<author>no@spam.com (none)</author>
			<lastBuildDate>Mon, 06 Feb 2012 18:13:30 UTC</lastBuildDate>
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			<title><![CDATA[How much does a CitizenCard cost?]]></title>
			<link>http://www.citizencard.com/ipr/how-much-does-a-citizencard-cost.html</link>
			<description><![CDATA[Using the online application form the standard cost is £15.  Urgent applications cost £30.&#13;
If your card is lost or stolen a replacement card can be issued at a cost £7 Standard online, £15 Standard by post and Urgent £30 by post.&#13;
If you ...]]></description>
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			<title><![CDATA[Are my personal details kept private once I give them to you? ]]></title>
			<link>http://www.citizencard.com/ipr/are-my-personal-details-kept-private-once-i-give-them-to-you-.html</link>
			<description><![CDATA[All your personal details are kept on our secure database. We comply with the privacy and data protection laws of the United Kingdom Government, which are among the world's toughest.&#13;
We keep your details on our database so that if someone que...]]></description>
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			<title><![CDATA[What are your terms and conditions?]]></title>
			<link>http://www.citizencard.com/ipr/what-are-your-terms-and-conditions.html</link>
			<description><![CDATA[CitizenCard Terms &amp; Conditions set out the contractual obligations between CitizenCard and its customers.&#13;
You are advised to read them before applying for a card.]]></description>
			<author>no@spam.com (none)</author>
			<lastBuildDate>Mon, 06 Feb 2012 11:02:48 UTC</lastBuildDate>
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			<title><![CDATA[As a retailer or licensee, how do I encourage my customers to use CitizenCard? ]]></title>
			<link>http://www.citizencard.com/ipr/as-a-retailer-or-licensee-how-do-i-encourage-my-customers-to-use-citizencard-.html</link>
			<description><![CDATA[Bar and club operators or licensees should refer to 100% Proof.&#13;
 &#13;
All other retailers should refer to No ID, No Sale!]]></description>
			<author>no@spam.com (none)</author>
			<lastBuildDate>Mon, 06 Feb 2012 11:00:41 UTC</lastBuildDate>
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			<title><![CDATA[How do I complain if I believe CitizenCard has failed me? ]]></title>
			<link>http://www.citizencard.com/ipr/how-do-i-complain-if-i-believe-citizencard-has-failed-me-.html</link>
			<description><![CDATA[In the first instance, email your complaint to complaint@citizencard.com. We will acknowledge your complaint within one working day. We will attempt to respond fully to your complaint within 14 days.&#13;
If you remain dissatisfied with CitizenCar...]]></description>
			<author>no@spam.com (none)</author>
			<lastBuildDate>Mon, 06 Feb 2012 10:59:21 UTC</lastBuildDate>
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			<title><![CDATA[Who runs CitizenCard?]]></title>
			<link>http://www.citizencard.com/ipr/who-runs-citizencard.html</link>
			<description><![CDATA[CitizenCard is a not-for-profit organisation registered in England &amp; Wales as a company limited by guarantee. The scheme's guarantors are organisations that wish to develop a comprehensive and autonomous photo-ID and proof-of-age scheme:&#13;
...]]></description>
			<author>no@spam.com (none)</author>
			<lastBuildDate>Mon, 06 Feb 2012 10:57:10 UTC</lastBuildDate>
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			<title><![CDATA[How do I opt out of communication from CitizenCard? ]]></title>
			<link>http://www.citizencard.com/ipr/how-do-i-opt-out-of-communication-from-citizencard-.html</link>
			<description><![CDATA[If you are a cardholder, we maintain your personal details on file so that we verify your identity if you need to contact us to obtain an Upgrade or replacement card. We may also, from time to time, contact you regarding CitizenCard offers and spe...]]></description>
			<author>no@spam.com (none)</author>
			<lastBuildDate>Mon, 06 Feb 2012 10:55:10 UTC</lastBuildDate>
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			<title><![CDATA[If my application for a card is not processed, will I be eligible for a refund? ]]></title>
			<link>http://www.citizencard.com/ipr/if-my-application-for-a-card-is-not-processed-will-i-be-eligible-for-a-refund-.html</link>
			<description><![CDATA[If we have been unable to process an application because of a fault that the applicant has made then we will be unable to refund the cost of the application.  Examples include where a verifier could not be contacted at their place of work, the ref...]]></description>
			<author>no@spam.com (none)</author>
			<lastBuildDate>Mon, 06 Feb 2012 10:52:35 UTC</lastBuildDate>
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			<title><![CDATA[Who can be a verifier?]]></title>
			<link>http://www.citizencard.com/ipr/who-can-be-a-verifier.html</link>
			<description><![CDATA[A verifier must not be:&#13;
1) related to the applicant by birth or marriage&#13;
2) in a personal relationship with the applicant &#13;
3) living at the same address as the applicant&#13;
4) retired or unemployed.&#13;
The verifier must be at le...]]></description>
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			<lastBuildDate>Mon, 06 Feb 2012 10:48:01 UTC</lastBuildDate>
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