All UK retailers, pubs, clubs and other establishments are advised by the Police, Trading Standards and the Home Office to accept proof-of-age cards that bear the PASS (Proof of Age Standards Scheme) hologram, including CitizenCard. You can also use your CitizenCard to fly within the UK or between the UK and Ireland. RyanAir are the only airline who will not accept CitizenCard as a valid form of ID.

If you have problems using your CitizenCard please email contact@citizencard.com.  In 2011 '100% Proof CitizenCard' was launched which has a holographic overlay and UV markings - you may therefore benefit from upgrading your current CitizenCard here: http://www.citizencard.com/ipr/upgrade.html.