List of referees confirming from official records

Referees confirming from official records (also called Route 2) are professionals, who know you and can confirm your details against their official records held at their place of work.

Use a referee confirming from official records if you don't have an official document confirming your identity.

For an online application your chosen referee needs to complete a Digital Referee Declaration Form.

For a paper or printed application your chosen referee needs to countersign your passport quality photograph and your application.

Any person in the permitted list below and in full time employment can act as a referee confirming from official records provided we can contact them via email and on their landline number at their place of work during office hours at a registered business address.

Referees must not have a family or personal relationship with you (including that of guardian or foster carer) nor live with you. They must also not be self employed or work from home/residential address.

Permitted list of referees confirming from official records:

  • your Doctor / Dentist / Nurse / Administrator at your GP / Dental Surgery
  • your Teacher / Tutor / Head of Year / Administrator / Careers Adviser at your School / College / University
    (please ensure they are available during academic holidays as they must be contactable at their place of work)
  • your Social Worker
  • your Certified Solicitor
  • a Bank / Building Society staff member at your branch
  • your Prison or Probation Officer
  • your Jobcentre Plus work coach
  • if you are employed with any of the above referees, they can verify your identity from their personnel records
  • if you are employed by a Public Authority / Government, your employer can verify your identity from their personnel records
  • if you are employed by a Local Authority, your employer can verify your identity from their personnel records
  • if you are employed by a UK business that has more than 250 staff, your employer can verify your identity from their personnel records.

Apply for a CitizenCard ID online


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Important Points For Applicants

  • If you need your card right away, make an Urgent application.
  • Make sure you follow our photo requirements when you upload your photo.
  • Check whether your referee is acceptable as a professional person validating original document(s) or confirming your details from official records.
  • Check whether your referee completed the Digital Referee Declaration Form to submit their work details to us.
  • Make sure that your referee can be contacted by phone and email during office hours at their place of work.

TRUSTED ID SINCE 1999

The PASS hologram on each CitizenCard is endorsed by the Home Office, Police, SIA and retailers.

Proof of Age Standards SchemeNational Police Chiefs' Council
Chartered Trading Standards InstituteSecurity Industry Authority

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