List of referees confirming from official records

Referees confirming from official records (also called Route 2) are professionals who know you and can confirm your details against their official records held at their place of work.

Referee with access to official records confirms your details against their official records

// Read fully before applying

General Guidelines

Use a referee confirming from official records if you don't have an official document confirming your identity. If you do have a document confirming your identity, use a referee validating original document(s).

For an online application your chosen referee needs to complete a Digital Referee Declaration Form.

For a paper or printed application your chosen referee needs to countersign your passport quality photograph and your application.

Any person in the permitted list below who is currently employed can act as a referee confirming from official records, provided we can contact them at work, via email and on their work telephone number, during office hours at a registered business address. We have to verify their business details, which must be published/advertised in online professional business directories.

Referees must not be related to you or in a personal relationship with you (cannot be a guardian, foster carer, spouse, civil partner, fiancé, boyfriend/girlfriend) nor live with you.

// Permitted list

Referees confirming from official records

your Doctor / Dentist / Nurse / Administrator at your GP / Dental Surgery
your Teacher / Tutor / Head of Year / Administrator / Careers Adviser at your School / College / University
(must be contactable at their place of work during academic holidays)
your Social Worker
your Certified Solicitor
a Bank / Building Society staff member at your branch
your Prison or Probation Officer
your Jobcentre Plus work coach
your Immigration Adviser registered at the Office of the Immigration Services Commissioner
if you are employed with any of the above referees, they can verify your identity from their personnel
records
if you are employed by a Public Authority / Government, your employer can verify your identity from
their personnel records
if you are employed by a Local Authority, your employer can verify your identity from their personnel
records
if you are employed by a UK business that has more than 250 staff, your employer can verify your identity
from their personnel records

Apply Online

Apply for your CitizenCard using our paperless, online application system:

manage your application using your account
pay securely by debit/credit card or PayPal
no need to print forms or photos
no need to post anything to us

Apply Online

Important Points For Online Applicants

If you need your card right away, make an Urgent application using our paperless online application system.
Make sure you follow our photo requirements when you upload your photo.
If you don't have a valid Passport (UK or International), Photo Driving Licence (UK or European) or European National ID Card,
you need a referee - a professional person validating original document(s) or confirming your details from official records.
If applicable, check whether your referee completed the Digital Referee Declaration Form to submit their work details to us.
If applicable, make sure that your referee can be contacted by phone and email during office hours at their place of work.