Apply for a UK ID card Online

Whether you are visiting premises, doing shopping or accessing services like transport, CitizenCard helps you prove your age and identity. To get your UK ID card, start the online application process below.

Is this your first CitizenCard photo ID ?

  • ID card for over 18s living in UK
  • CitizenCard identity document for 16-17 year old
  • CitizenCard ID for under 16s

CitizenCard proof of age cards are available for any UK resident and are issued in 3 age categories: '18+' for adults, '16-17' for young people over 16 and 'Under 16' for children.

Apply for your first CitizenCard ID

Standard Application
Costs £15 and takes 21 days. Card posted by Royal Mail 2nd class post
Urgent Application
Costs £30 and takes 1-2 working days. Card posted by Special Delivery guaranteed Next Day by 1pm

For information on how to get a CitizenCard the same day you apply, please read about our Same Day ID Service.

Are you already a cardholder ?

Apply for a replacement card if:

  • You lost your CitizenCard
  • Your CitizenCard is damaged
  • Your current age band has expired
  • Your appearance or name has changed

Apply for a Replacement ID card

Standard Application
Costs £12 and takes 21 days. Card posted by Royal Mail 2nd class post
Urgent Application
Costs £25 and takes 1-2 working days. Card posted by Special Delivery guaranteed Next Day by 1pm

How to apply for your first UK ID card?

  • 1. Start your online application and choose your Referee - select either Route 1 or Route 2.
  • 2. Complete the online form and make a payment.
  • 3. Get two passport quality photographs and, if you apply via Route 1, a copy of an official document confirming your identity.
  • 4. Ask your Referee to complete 'Referee Declaration' section, countersign one passport quality photo and, if you apply via Route 1, a copy of an official document/s confirming your identity.
  • 5. Post your application form, photos and photocopied document/s to CitizenCard, 36 Bromells Rd, London SW4 0BG. We recommend you send the application via a secure method - either RM Recorded or Special Delivery.
  • 6. We post your photo ID card to you after the application is verified and your identity checked.

Share This

Important Points For Applicants

  • If you need your card right away, make an Urgent application and post it by Special Delivery.
  • Check whether your referee is acceptable as Route 1 or a Route 2 professional person.
  • Check whether your referee countersigned your form, passport quality photograph and (if applicable) a copy of an official document confirming your identity.
  • Make sure that your referee can be contacted by phone during office hours at their place of work.

TRUSTED ID SINCE 1999

The PASS hologram on each CitizenCard is endorsed by the Home Office, Police, SIA and retailers.

Proof of Age Standards SchemeNational Police Chiefs' Council
Chartered Trading Standards InstituteSecurity Industry Authority

Contact us:

  • Address:
    36 Bromells Road
    London
    SW4 0BG
  • Email:
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Follow us:

Recent Tweets: