What is a CitizenCard?

A CitizenCard is an official UK ID / proof of age card recognised as such by the Home Office, the Chartered Trading Standards Institute and almost all UK retailers and public transport providers including UK airlines. The adult 18+ photo ID card displays the police and the Security Industry Authority logos and all CitizenCards bear the PASS hologram.

A Standard application costs £15 and takes 21 days (card posted by Royal Mail 2nd class); an Urgent application costs £30 and takes 1-2 working days (subject to verification; card posted by Royal Mail Tracked 24 - next day delivery).

In addition to the CitizenCard ID we also offer a Yoti CitizenCard, which can be used to create your identity on the free Yoti app. This means you'll have a physical ID card and the ability to create ID on your mobile. You can select which type of card you require during the paperless online application process.

Any CitizenCard can be confirmed as valid by retailers and other organisations at verify.citizencard.com or using the free CitizenCard Verify app available on the Google Play Store and the Apple App Store provided you present the card to be checked.

  • CitizenCard, a UK ID card, for applicants aged over 18
  • Yoti CitizenCard, a UK ID card, for applicants aged over 18
  • National Police Chiefs' Council (NPCC) and Security Industry Authority (SIA) logos
  • CitizenCard, a UK ID card, for applicants aged 16 and 17
  • PASS-The National Proof of Age Standards Scheme hologram

All CitizenCards display one of the following age bands relevant to your age at the time we send your card:

  • 18+
  • 16-17
  • Under 16

All CitizenCards printed from 7th January 2021 onwards expire 3 years after issuing (rounded up to the end of the month card was printed on). CitizenCards issued before 7th January 2021 do not expire, however we advise cardholders to renew their membership and replace their ID cards when they are eligible for a higher age band card (because they turned 16 or 18) or their appearance has changed.

Bearing the PASS hologram the CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs.

You can use CitizenCard for:

  • home shopping (including purchasing alcohol and tobacco)
  • starting work or for a job interview
  • accessing housing services or claiming benefits
  • playing the lottery or buying scratchcards
  • renting a new home
  • visiting prisons
  • purchasing videos (DVDs or Blu-Ray discs) and computer games
  • applying for a UK driving licence (as evidence of your identity)
  • visiting the bookies, bingo or casino
  • entry to nightclubs, bars and pubs
  • entry to festivals
  • travel and domestic flights (including British Overseas Territories like Channel Islands)
  • any other age-restricted entry or purchase

If we issue you with a CitizenCard it remains our legal property. You can use it if you are the lawful cardholder for the permitted purposes of proving your identity or your age.

If you require the ‘next’ age band card (e.g. you are 17 but want an 18+ UK ID card) you must either select the required age band when you apply online or attach a cover note to your application form explaining which age band you would like.

Read more about features of the CitizenCard.

Watch how CitizenCard helped Julian enter pubs & bars... 

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Important Points For Online Applicants

  • If you need your card right away, make an Urgent application using our paperless online application system.
  • Make sure you follow our photo requirements when you upload your photo.
  • If you don't have a valid Passport (UK or International), Photo Driving Licence (UK or European) or European National ID Card, you need a referee - a professional person validating original document(s) or confirming your details from official records.
  • If applicable, check whether your referee completed the Digital Referee Declaration Form to submit their work details to us.
  • If applicable, make sure that your referee can be contacted by phone and email during office hours at their place of work.


The PASS hologram on each CitizenCard is endorsed by the Home Office, Police, SIA and retailers.

Proof of Age Standards SchemeNational Police Chiefs' Council
Chartered Trading Standards InstituteSecurity Industry Authority

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